This post is part of a series of highlights from Cleo’s Family Health Index Annual Report.

Parents and caregivers’ mental health is at a critical level

39% of Asia-Pacific (APAC) caregivers face a significantly higher risk of burnout

This rate is higher than the average of 33% across Cleo’s broader book of business. However, APAC higher-risk caregivers also show the most substantial Family Health Index improvement — 79% report a score increase, surpassing the 70% improvement seen in Cleo’s overall population.

APAC parents and caregivers may face a higher risk due to cultural norms that place greater expectations on family caregiving and limited access to external support systems.

With the right interventions, parents and caregivers improve their health

Cleo is proud to have a dedicated team of APAC-based Guides who live within the region and provide personalized support to all our APAC members. As a global benefit provider, Cleo recognizes that caregiving challenges and parenting needs vary widely across cultures, languages, and regional norms. By offering localized support and expertise, our APAC Guides ensure members receive culturally relevant guidance and practical solutions tailored to their unique circumstances.

This commitment to regionalized support empowers parents and caregivers to navigate caregiving responsibilities more effectively while fostering meaningful connections in their preferred language and cultural context.

Parents and caregivers need specialized, proactive support

By pairing these Family Health Index insights with our proactive care model, Cleo can get to the root of burnout issues and help alleviate the healthcare and workforce productivity impact.