Proactive care and support for Medicare Advantage members and their families.

Cleo’s caregiving support reduces costs, improves outcomes, keeps care in-network, and increases utilization of existing benefits and programs.

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A member and caregiver-centered care model for Medicare Advantage

70%

of older adults are in need of caregiving support

80%

of home care is provided by unpaid caregivers, including emotional, financial, social, and other services

68%

of Americans face at least one challenge related to social factors

Cleo is the only end-to-end caregiver support solution available today

Global care network

Specialized care teams provide 1:1 culturally concordant support to address the complete spectrum of family needs

Outcome-driven LifePathsSM

Powered by predictive and prescriptive insights, Cleo’s LifePathsSM recommend next best actions to improve care

Personalized experience

Cleo delivers a highly personalized, curated, and omnichannel member experience focused on end-to-end support

Proactive Risk Identification

Cleo leverages risk assessments for the entire population, not just highest-acuity cases, to proactively identify high-risk members, such as fall risk, social isolation, and others.

Improved health outcomes via unlimited human and digital support

Engagement with dedicated 1:1 Cleo Guides, Specialist group coaching, and digital Support Plans drives improved outcomes, such as emotional wellness, to decrease medical spend.

Seamless navigation to plan programs and benefits

Cleo simplifies access and education of plan programs and benefits through one centralized benefits hub within the app, providing risk data and referrals back to the plan.

In-network, enhanced care coordination

Reduce out-of-network spend and increase health plan clinical program utilization through support in finding quality care, in-network providers, and community resources.

Cleo's family support drives real outcomes

79%

of members report improved mental health in 6 weeks

63%

of high-risk members report an improvement in overall health

74

Member Net Promoter Score (NPS)