Proactive care and support for Medicare Advantage members and their families.
Cleo’s care support reduces costs, improves Star Ratings, keeps care in-network, and increases utilization of existing benefits and programs.
A member and caregiver-centered care model for Medicare Advantage
70%
of older adults are in need of caregiving support
80%
of home care is provided by unpaid caregivers, including emotional, financial, social, and other services
68%
of Americans face at least one challenge related to social factors
Cleo fills essential support gaps
Holistic
Our wraparound care supports your Medicare Advantage and their caregivers, no matter what they’re going through
Proactive
We get ahead of issues and address the root cause, helping to stop them before they even start
Cost-saving
Cleo saves you money by driving Stars ratings and health outcomes for your members
How Cleo supports Medicare Advantage plans & members
Holistic support
Cleo's care looks at both the whole person and the family unit.
- Supporting Medicare member & their caregivers
- Health equity
- Social determinants of health (SDOH)
- Specialized support for complex eldercare journeys
Proactive care
Our advanced analytics, quantitative health screening, and AI-powered insights allow us to get ahead of the issues.
- Quantitative health measurement
- Care coordination
- Right care at the right time
- Identifying risk factors
Cost-saving health outcomes
Our support produces measureable healthcare outcomes, as well as real dollars saved.
- Reduction in ER visits & hospitalizations
- Improvements to mental health
- Managing chronic conditions
- Supporting cancer care, Alzheimer's, and other complex care
Plan-boosting support
Cleo's care supports Medicare Advantage plans' goals, too.
- Improvements to Star ratings
- Benefits & programs navigation and referral
- Care & community resource coordination
- Supporting member satisfaction
Proactive Risk Identification
Cleo leverages risk assessments for the entire population, not just highest-acuity cases, to proactively identify high-risk members, such as fall risk, social isolation, and others.
Improved health outcomes via unlimited human and digital support
Engagement with dedicated 1:1 Cleo Guides, Specialist group coaching, and digital Support Plans drives improved outcomes, such as emotional wellness, to decrease medical spend.
Seamless navigation to plan programs and benefits
Cleo simplifies access and education of plan programs and benefits through one centralized benefits hub within the app, providing risk data and referrals back to the plan.
In-network, enhanced care coordination
Reduce out-of-network spend and increase health plan clinical program utilization through support in finding quality care, in-network providers, and community resources.
Sonder Health Plans
Sonder Health Plans Taps Cleo for Care Coordination & Family Caregiving Support
The Validation Institute
New independent report validates Cleo’s ability to improve employees’ mental health
MEMBER QUOTE
"I am not easily impressed, but this program sounds amazing. I had no idea there was anything like this around."
Cleo Medicare Advantage plan member
Cleo's Medicare Advantage support drives real outcomes
71%
of high-risk members improve their health & reduce their risk for burnout
64%
of members at risk for depression or anxiety improve their PHQ-4 score
5,200+
benefit referrals made by Cleo in 2024