Customer Case Study

How an Asia-Pacific team from this top networking products company drives 75% engagement with Cleo—matching global participation and exceeding the Book of Business average

Multigenerational family parenting and caregiving from APAC
checklist on a zoom call

INTRO

A coordinated, data-driven caregiving solution empowering families across regions

This successful networking solutions company supports a diverse, global workforce with caregiving needs spanning all life stages. Their APAC team—covering India, Australia, and Singapore—has demonstrated exceptional engagement with Cleo using tailored content and data insights that speak directly to their unique needs.

By partnering closely with Cleo, this employer is able to deliver culturally-relevant, coordinated support. The result? Parity in engagement across APAC and other global regions, deep interest in specialized content, and promising health risk data that points to Cleo’s growing impact.

parent and child talking
THE CHALLENGE

Regional complexity. Diverse caregiving needs. Desire for data-driven insights.



This organization’s APAC workforce faces several challenges common to global employers:

  • Varied regional needs: India, Australia, and Singapore each require culturally- and contextually-relevant content.
  • High engagement expectations: The APAC team is proactive, requesting frequent content kits and detailed data during quarterly business reviews.
  • Understanding health risks: The company aims to use Family Health IndexTM (FHI) data to guide interventions and measure impact—particularly in higher-risk populations.

When this employer needed a caregiving partner who could deliver customized content, real-time data, and regional coordination to meet these evolving demands, Cleo stepped up to support.

THE SOLUTION

Tailored content and data-driven insights powering engagement across APAC

This organization’s partnership with Cleo provides:

  • Coordinated regional engagement: The APAC team independently manages content requests and regularly breaks out APAC and India in business reviews to optimize local impact.
  • Strong enrollment and participation: APAC enrollments represent a significant portion of each caregiving stage, with 41% of family-planning members and nearly half of people caring for kids hailing from APAC.
  • High engagement rates: Their overall engagement rate reached 75% for 2024—above the Book of Business average—with APAC matching that rate, showing impressive parity across regions.
  • Data-driven health insights: Initial Cleo FHI data reveals 52% of APAC members are high-risk, compared to 31% non-APAC, underscoring the importance of targeted support in this region.
teenager and parent
THE RESULT

Exceptional engagement and actionable insights drive future strategy



This employer’s collaboration with Cleo has led to:

  • Active use of data: The APAC team’s frequent requests for detailed analytics and session data during QBRs highlight a commitment to continuously refining their caregiving support.
  • Balanced regional participation: Enrollment and engagement across stages—from family-planning to adult caregiving—demonstrate a holistic approach to family health.
  • Health risk awareness: Higher initial high-risk FHI scores in APAC populations signal a clear opportunity for focused interventions.
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WHY THIS MATTERS

Regional engagement requires regional expertise. Cleo delivers.

Caregiving and family health challenges vary widely across geographies. The success in APAC for this top networking products company proves that when benefits combine tailored content, strong data insights, and regional coordination, engagement—and outcomes—improve.

For companies aiming to support a global workforce, Cleo offers culturally attuned, data-driven caregiving solutions that scale and deliver measurable impact.

Want to empower your global teams through every caregiving journey?

Cleo is your partner in personalized family health, global engagement, and actionable insights.

Contact Cleo Today