Get your guide to Cleo's global care
Download your copy of our guide outlining the specifics on how Cleo is delivering truly global, equitable caregiving support.
Global benefits parity with Cleo
Cleo's full caregiving support is already changing lives in 70+ countries around the world
Global caregiving support since day one
40%
of Cleo clients currently have Cleo support outside of the U.S.
1 in 5
Cleo families reside outside the U.S.
70+
countries with current & active Cleo presence, with the potential for 192
True benefits parity available in 192 countries
More than just translation
- 5 in-app language preference selections
- Instant human support in 17+ languages
- Live sessions in 250+ languages
- Culturally-concordant support anywhere
- Available in 192 countries
- Global since 2018
Delivering global equity
Our global teams physically located in every major world region are structured to deliver exceptional support for members as they take care of loved ones and look after themselves.
Deep language support
Cleo Guides speak more than 17 languages, and real-time translation services instantly enhance live support for Cleo Guide and Specialist calls and sessions in more than 250 languages.
Cultural concordance
Cleo’s distributed team of Guides and specialists are adept at navigating cultural, structural, and employer benefit nuances for our members worldwide — it’s core to what we do.
Deeper dives into Cleo's global support by region
How Cleo supports families across APAC — Global caregiving in action...
Cleo is proud to support members across a diverse swath of APAC countries with boots-on-the-ground, culturally-concordant support....
How Cleo supports families across LATAM – Global caregiving in a...
Cleo's in-depth LATAM region support means global equity for benefits with a personalized touch....
How Cleo supports families across EMEA — Global caregiving in action...
Caregiving is universal, but you can't copy/paste your caregiving support — especially within countries as unique as those withi...
CLEO GLOBAL MEMBER
"Our Cleo Guide helped us grow as self-confident parents. She truly adapted to us, took the time to learn how we want to grow, and worked with us on how we want to educate our child."
-Brazilian Cleo Family
Cleo's global support FAQ
What countries and regions does Cleo support worldwide?
Cleo supports individuals and families throughout every region of the world in 192 countries, with minor exceptions for regions that may have regulations that prevent access to our app.
Currently, Cleo members live and are supported in more than 70 countries.
In what countries do current Cleo members live in?
Current Cleo members live and are supported in Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, Finland, France, Germany, Ghana, Greece, Guatemala, Honduras, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kenya, South Korea, Lithuania, Luxembourg, Macao, Malaysia, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Panama, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Scotland, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, and Vietnam.
Cleo is able to serve members and customers in 192 countries.
In what countries do Cleo Guides currently reside?
Currently, Cleo Guides live in Australia, Belgium, Canada, Costa Rica, France, Germany, India, Ireland, Japan, Netherlands, Portugal, Scotland, Singapore, United Kingdom, and United States, and support members throughout several other countries within their region.
What languages do Cleo Guides speak and write?
Currently, Cleo Guides speak a variety of global languages including Catalan, Danish, Dutch, English, French, German, Hindi, Indonesian, Japanese, Polish, Portuguese, Spanish, Tamil, Marathi, Kannada, and Turkish.
Cleo is able to add additional Guide-supported languages based on our own global member population as well as our clients' global presence. We also have 250+ live translated languages at any time for both Cleo Guide and Specialist sessions.
What languages are available through live translation?
We have 250+ live translated languages at any time for both Cleo Guide and Specialist sessions.
Do Cleo Guides live in countries outside of the U.S.?
Yes, Cleo Guides are based around the globe, supporting international Cleo members by living in their time zones and global regions.
Is language support other than English available for members within the U.S.?
Yes, part of Cleo's culturally-concordant support includes communicating in a member’s preferred language, and tailoring guidance and support to populations both living in countries outside of the U.S. as well as within the U.S.