Download the full Family Health Index Annual Report
Download Cleo’s 2026 Family Health Index Annual Report for the most up-to-date picture of caregiving and family health burden driving healthcare and workforce costs today.
March 27, 2026
Our latest Family Health Index™ (FHI) report reveals that when caregivers are “activated,” the entire household benefits. Results show that 61% of Cleo members improved their Health Activation Score—a metric designed to empower parents and caregivers by strengthening their understanding and capability in managing both their own and their family’s wellbeing. This shift proves that with the right clinical and logistical support, burnout isn’t inevitable.
Moving from reactive care to health activation
Traditionally, family benefits focus solely on the individual in need of care. However, Cleo’s approach recognizes that the caregiver’s health is the actual foundation of proactive care and a healthy home. If the caregiver is unsupported, the household’s health outcomes inevitably decline.
We drive measurable improvement by monitoring and optimizing three core FHI domains:
- Self-Care: The ability to prioritize one’s own physical and mental needs.
- Confidence: Building the self-efficacy required to navigate complex care systems and find the right support for their families.
- Family Support: Strengthening household dynamics to build resilience, promote healthy choices, and improve how families seek healthcare.
By strengthening these three domains, organizations aren’t just checking a wellness box—they are proactively reducing the risk of the chronic burnout that drives healthcare costs and turnover.
For employers, an “activated” caregiver is a more resilient, focused, and productive employee.
Cleo’s impact on the caregiver journey
Cleo focuses on these metrics because they are leading indicators of long-term health and retention. When a member improves their confidence and self-care, they are better equipped to handle their caregiving duties without it derailing their professional performance.
By providing personalized guidance and clinical expertise, Cleo helps members navigate the full spectrum of family life—from family forming and parenting to eldercare—ensuring that the foundation of the family remains strong.
